Terms & Conditions
July 2025

Welcome to our Terms and Conditions of Use

These terms affect your legal rights, endeavor to read them and treat with utmost importance.

Effective Date: July 12, 2025

Welcome to TradeGrid. These Terms and Conditions ("Terms") govern your access to and use of the TradeGrid website, mobile application, portal, and services (collectively, "Services") provided by TradeGrid LLC and its subsidiaries and affiliates in Nigeria, Kenya, and the United Kingdom ("TradeGrid," "we," "us," "our"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

2. Account Registration and Security

To access certain Services, you must register and maintain an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at[email protected]of any unauthorized use of your account.

3. Use of Services

You may use our Services solely for lawful purposes in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of TradeGrid or third parties.
  • Upload or transmit malicious code.
  • Attempt to gain unauthorized access to our systems.

We may suspend or terminate your access if you violate these Terms.

4. Payments

All payments for products and services shall be made in the currency specified in the applicable invoice and in accordance with agreed payment terms. You agree to pay all fees and charges associated with your use of the Services promptly.

5. Intellectual Property

All content, trademarks, logos, and intellectual property related to the Services are owned or licensed by TradeGrid and may not be copied, reproduced, or distributed without our prior written consent.

6. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data, including payment and electronic signature information.

7. Suspension and Termination

We may suspend or terminate your access to the Services without notice if you violate these Terms or if required by law. Upon termination, your right to use the Services will cease immediately.

8. Dispute Resolution and Governing Law

The validity, construction, and performance of these Terms shall be governed by the laws of the jurisdiction in which the TradeGrid entity you contract with is incorporated:

  • TradeGrid LLC: State of California, USA.
  • TradeGrid Nigeria: Federal Republic of Nigeria.
  • TradeGrid Kenya: Republic of Kenya.

You agree to first attempt to resolve any disputes amicably by notifying us at[email protected]within 90 days of the event giving rise to the dispute. If unresolved within 30 days, disputes shall be referred to mediation, and if mediation fails, disputes shall be finally resolved by arbitration in the applicable jurisdiction:

  • Seat of arbitration: San Francisco (USA), Lagos (Nigeria), or Nairobi (Kenya).
  • Language: English.
  • The decision of the arbitrator shall be final and binding.

Nothing prevents either party from seeking urgent injunctive relief to protect its rights pending arbitration.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be error-free or uninterrupted.

10. Limitation of Liability

To the maximum extent permitted by law, TradeGrid shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services. Our aggregate liability shall not exceed the amount you paid to TradeGrid for the transaction which is subject of the claim.

11. Indemnification

You agree to indemnify and hold TradeGrid, its subsidiaries, officers, directors, employees, and agents harmless from any claims, losses, or damages, including legal fees, arising from your use of the Services or your violation of these Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website or app. Continued use of the Services after changes constitutes your acceptance of the updated Terms.

13. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Email:[email protected]

Effective Date: July 12, 2025

Acknowledgement

By using our Services, you confirm that you have read, understood, and agree to these Terms and Conditions.